Tyler was fantastic! He was able to come out less than a couple hours after I called for a quote, and made the repair quickly and efficiently. He answered all my questions and thoroughly explained the work that needed to be performed, all at a very fair price. I’ll be calling Sunrise when it’s time for a new water heater. Thanks again, Tyler!
Jeff was on time, professional, and helped me understand the entire problem to make the best decision. No pressure to repair vs replace. Gave the facts so I could decide what is best. Sunrise always answers the phone and will be there when they say they will be there. Highly recommend.
Love this company! The technician Andrew was fantastic. He came prepared with everything, even shoe covers for inside. We had a leak, but couldn't tell where it was coming from. After taking a look around, he was able to give me a cost for locating the leak and once that was done, he was able to diagnose it as the hot water heater needing replacement. The price was a bit higher than we wanted to pay and we were seriously thinking about going to purchase our own and have someone install it, however, Andrew was kind enough to speak with the manager to see if they could give us a deal closer to our price point. We were able to come to an agreement and now we have a new hot water heater. Thank you Sunrise Plumbing for being flexible and working with us! We would definitely use you guys for any future issues.
Extremely professional, quick and honest work! Chris went above and beyond to ensure that I was satisfied with recommendations and concerns. I'll gladly be recommending Sunrise to whomever requires such services.
The whole team at Sunrise Plumbing are my superheroes! I am a repeat customer because of their amazing customer service and solid performance. Luke has been my most recent representative and I can’t say enough good things about his approach to educate me throughout the repair process. All in, with over $9k spent so far, I feel like each experience was worth every penny. Highly recommend these plumbers in Dallas as the best in the industry!
This is THE BEST company ever! Everything they do is fantastic,from the young ladies who answer the phone to the way they send you a text letting you know about the appointment to the text you get letting you know whose coming. They have done a lot of plumbing and AC work for my mom and we haven’t been happier. Love love LOVE this company. I highly recommend them. And their prices are great too
Awesome customer service. Prompt clean and respectful. Thank you again Devon! Would highly recommend Devon and team at Sunrise.
I will highly recommend them. Superb service! A+ My Gas Water Heater stated dripping water from the top and I call like around 15 companies to see if they can send someone to check my water heater and all of them told me they only had availability for next day. Until I call Sunrise Plumbing they immediately told me they have a plumber available and it will be around 16 minutes to be at my home. Mitchell is the name of the plumber he came and check my water heater I told me the water heater was gone He gave me different options to choose from for a new water heater and he explained to me detail by detail everything about it. Mitchell from my part I give you 100 stars!!! That's customer service my friend!!! Thank you so much!!
Justin and his apprentice, Jacob spent 2 days on various projects at my house. From a simple cartridge for one bath tub to a new water heater installed in my attic with safety add ons like... flood protector- line pressure equipment, recirculating motor to get hot water from the third floor to the first floor kitchen fast- and more. I travel, so their attention to detail gives me peace of mind. Justin is a pro and could not have been better with giving me details of each job, with options and costs presented on this iPad. He was great! Jacob is learning from the best! Both had a great personalities and are easy to have in and out of my house!!
Andrew and Jeremy were awesome! We had a leak under the slab of our home, they came out and assessed the situation and had the leak fixed the next time They came out. They were at my home all day and were very professional and definitely went the extra mile to make us as comfortable as possible with this kind of repair. Would recommend Sunrise and Andrew and Jeremy for any of your plumbing needs! Keep it up Guys! Ya done good!